Watch Whole Foods Apologize for Overcharging Their Customers

(Image credit: Whole Foods Market)

Whole Foods was just slapped with massive fines by New York City, whose inspectors found rampant mislabeling and incorrect weights on many pre-packaged products, such as fruit and deli items. Now executives are apologizing right to you, the customer … and insisting that all errors were accidental. Watch the video for yourself right here.

How does this apology feel? Are we all good with Whole Foods now?

If you want to skip the video, you can read the major points of Whole Foods’ defense at the blog post below. Regardless of blame, they’re putting it right (and paying up to New York).

Read more: Addressing Weight and Pricing: A Message to Our Customers at the Whole Foods blog