5 Things Your House Cleaner Wish You Knew

updated Oct 4, 2023
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(Image credit: Minette Hand)

I’ve mentioned before how much I love splurging on getting my house professionally cleaned. I like to think I know just how to get the best cleaning experience, but to make sure, I asked my awesome house cleaner to share the biggest things she wished her clients knew.

1. You really need to offer some water!

Cleaning is hard work. Hard work makes you thirsty. Be respectful of the person doing that hard work in your home and get them some water already!

2. It’s important to be realistic about time.

Your house cleaner is a professional, but not a magician. It’s up to you to recognize that you want the job done right and that means letting him or her spend enough time on each task. Think about how long it would take you to do the same work; even a professional won’t be able to do much better. Don’t rush the process.

3. Clutter makes the job harder.

If your house cleaner needs to spend a chunk of time on simply uncovering the actual surfaces that need cleaning, it will make the job more difficult, take longer, and cost you more money. Dusting around knick-knacks is one thing, but you can make the whole process so much more efficient if you do your own clutter sweep pre-clean.

4. If you’re going to cancel, you have to give proper notice.

There’s a reason that doctors and hair stylists require notice for cancelations — it costs them money to have empty appointment slots (that could have been filled by someone else with more notice). Same goes for your housecleaner. If you have a regular thing that you have to cancel, let him or her know ASAP so your spot can go to someone else. This goes double if you’re moving away or don’t want to get your house cleaned anymore. Just speak up! It’s the polite thing to do.

5. If you like things done a certain way, you need to speak up!

Your house cleaner wants you to be happy so you’ll stay a client, but she’s not a mindreader. If you have some picky requirements about how your home is cleaned, you need to say so beforehand (not after when she’ll have to redo it). It will save everyone the hassle and time (and you money).

This post originally ran on Apartment Therapy. See it there: Here’s What Your House Cleaner Won’t Tell You

Do you have someone come to clean your house? What are some things you’ve learned along the way?