For gleaming modern kitchen and tabletop toys, you really can't miss Unica Home. If heavyweight retailers online like Amazon have a corner on variety and price, Unica has the corner on style. They always seem to have the newest products from Alessi and Eva Solo, as well as modern design classics, and we love to browse through their newest additions from time to time.
Look for lots of clean white bowls and gleaming stainless steel, and interesting and modern accessories with an edge. Shipping is free on orders over $100, and they offer an online Gift Registry service too.
I love the stuff at Unica Home, but their customer service is the worst. I placed just one order with them but that was enough to scare me off forever. I wrote about my experience in detail at Epinions, you can read it here:
http://www.epinions.com/content_317845048964
They've received very mixed reviews on Epinions.
Another thing that I didn't mention in the review is that I used the 'contact form' on their website to ask a question about shipping prior to ordering and I never received a reply. The field autofills my email address once I start typing it so I'm quite sure I gave them my correct email address. I clean out my junk mail daily so I know their reply didn't get lost in there.
I had a wedding registry on Unica Home but I shut it down after my whole flatware ordeal.
As I concluded in my review: "When transactions are in the range of hundreds or thousands of dollars, a business needs to take better care of its customers."
I too love Unica, but, unlike Christina, I have had nothing but positive experiences with their customer service. They were very helpful in arranging an easy return/credit on an item that my partner ordered in the wrong size. Also when the requested color on an item in my order was on backorder, I received a telephone call asking if I would like to substitute another color rather than wait before my order was shipped. All in all, I have been very satisfied with all of my dealings with this company.