apartment therapy changing the world, one room at a time

That's awesome!

Years ago I bought a set of Corelle, and noticed that a plate had a small smudge in the glaze. You could hardly notice it, but at an angle it looked like the plate was a little dirty.

I sent an email, asking where I could buy just this one plate..........and two days later FedEX was at my door with a replacement plate for FREE.

When my mom moved to the states 30 years ago, she purchased a set of Revereware pots and pans. A handle broke a few years ago. She mailed it to the company and they sent her a brand new pot. She still uses them.

Le Creuset is awesome.

BTW, watch out for their enameled-steel stockpots (the quality just isn't as good as the cast iron). I got one for Christmas two years ago and within three months a large piece of the enamel came off into the soup I was making. They sent a replacement, but six months later the same thing happened, and I had to send it back for a second replacement. Arrgh.

Thanks for this story! I have a broken Le Creuset item (my fault) and I'll send it back to them to see what they say.

Lee

Corelle has a guarantee with all of their dishes that they will replace any dish that is broken, cracked, or chipped within three years of purchase. Just be sure to bring in the broken dish so they can see that it was a Corelle brand plate and they will replace it at no cost to you.

The important thing is to bring in the dish. You wouldn't believe how many times people come in and say they broke a dish but without proof we can't replace it for them.

I dropped the lid of my dutch oven and broke the plastic knob. Le Creuset sent me a new one free of charge.

Another great company: Breville. My dog ate the lid on my Ikon blender, and they sent me a new one free of charge.

I like paying a little more for quality and getting no charge replacement parts.

Wow, that's awesome!

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