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Q: What's the secret to making light, fluffy muffins (with those delicious, crusty tops!)? I've tried every recipe with all different techniques, and they always turn out tasty but really doughy and thick. And not long after I take them out of the oven does their puffed-up top start to fall. Any advice?

Sent by Nicole

Editor: Readers, do you have any advice for Nicole?

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(Image: Leela Cyd Ross)